Changing from one type of milk to another can sometimes be a bit daunting. As with any dietary change, your toddler’s tummy may be unsettled for a few days or more. If you want some advice or support, you can contact your healthcare professional, call our Careline for personal support on 0800 55 66 66.
If you have tried changing your child to Heinz Nurture® Gold, Follow-on formula, Toddler or Junior Milk Drinks, or Heinz Nurture® Original Follow-on formula or Toddler Milk Drink, and think that it isn't gentle on your little one’s tummy, then call our Consumer Services on 0800 55 66 66. They can help with advice on making the change or if required, a full refund of the purchase price.
Our team will take your details, and may provide you with Freepost details to send us the can and remaining product, along with your supermarket receipt or proof of purchase. Our Consumer Service team will validate your refund details and refund the full purchase price via a cheque.
Product needs to be purchased in New Zealand from 18th January 2016 to 30th June 2018, and refunds claimed through our Careline within 30 days of purchase. Only one can of Heinz Nurture® product will be redeemed per family, unless arranged earlier with our Consumer Services team. For the full terms and conditions click here.
Click here for information on Heinz Nurture® products.